Frequently Asked Questions

Everything you need to know about our natural beauty solutions.

Are Botanic products tested on animals?

No, we are proudly 100% cruelty-free. We never test our finished products or ingredients on animals, and we only work with suppliers who uphold the same ethical standards.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the product remains.

Are your ingredients organic?

We prioritize organic and wild-harvested botanicals whenever possible. Each product page features a full list of ingredients with icons indicating which components are certified organic.

Do you ship internationally?

Yes, Botanic ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.